The Senior Assistant Manager will support Deputy CEO (Clinical), Reporting Officer as well as Institutional Value Lead / Deputy Institutional Value Lead (IVL / Dy IVL) in advancing NNI's Appropriate & Value-Based Care (AVBC) initiatives as well as provide secretariat support to the Value-Based Healthcare Committee (VBHC). The role involves supporting clinical appropriateness assessments, coordinating value-based care programmes, providing committee administrative support, and managing clinical projects to achieve NNI's vision and mission. The duty of the incumbent includes the following but is not limited to:
- Proactively identify, evaluate and onboard new VDC conditions and Choosing Wisely projects.
- Collaborate with NNI Strategic Management Analytics (SMA) team to compile, validate, and submit quarterly AVBC Coverage data for Balanced Scorecard reporting.
- Develop, and maintain a comprehensive AVBC performance dashboard that provides real-time insights across all NNI sites.
- Represent NNI in cluster-wide AVBC initiatives, including serving on event planning committees.
- Coordinate committee initiatives and facilitate communication between committee members and clinical departments.
- Assist in educating NNI clinical staff on PROMs benefits, applications and implementation processes.
- Support clinical quality improvement initiatives and work with clinical teams to monitor care appropriateness as well as support quality improvement processes.
- Provide administrative support for clinical projects and special assignments when necessary.
- Any other adhoc duties assigned by Reporting Officer
Requirements
- Minimum Bachelor's Degree in in Healthcare Administration, Public Health, Business, Life Sciences or related discipline with 4 years of relevant working experience, preferably in healthcare operations, clinical quality, value-based care or project management.
- Experience in stakeholder engagement and coordination across multidisciplinary teams and multiple organisational levels
- Experience in managing institutional or cross-functional projects independently would be advantageous
- Knowledge of healthcare quality improvement, value-based healthcare, clinical operations or healthcare analytics would be preferred.
- Strong project management, communication and presentation skills, with ability to engage senior stakeholders effectively
- Strong meeting coordination and secretariat skills with attention to detail in documentation and follow-up processes.
- Good planning, organisational, execution and communication skills.
- Able to work independently in a fast-paced environment and manage multiple concurrent workstreams.
- Experience supporting committees, institutional workgroups or strategic initiatives would be advantageous
- Dynamic, meticulous and adaptable.
- Must be a team player.
- Proficiency in Microsoft Office Suite (Word, Excel, Power point)
