Role Summary
Our client is seeking a Senior Application Production Engineer to ensure the operational stability, support, and deployment of e/mBanking applications and related APIs. The role is focused on RUN / MCO activities, incident diagnosis, application support, and release execution across multiple environments and technologies.
Main Responsibilities
- Perform incident diagnosis and coordinate technical resolution with relevant teams.
- Execute deployments, releases, and configuration changes using XL Deploy, XL Release, and CI/CD tools.
- Support application runtimes across Linux and Windows environments.
- Contribute to production stability, operational improvement, and release readiness.
- Work closely with development technical leads and other support teams to resolve cross-functional issues.
- Participate in the on-call rotation and ensure service continuity during operational events.
- Maintain technical documentation and operational procedures.
Qualifications & Experience
- Bachelor's Degree in Information Technology or related fields.
- At least 6-8 years of relevant work experience.
- Strong experience in application production support, RUN, or MCO environments.
- Good knowledge of Apache, Tomcat, Docker, and API-based application landscapes.
- Experience with deployment and release tools such as XL Deploy, XL Release, and Jenkins or equivalent.
- Solid knowledge of Linux environments Windows knowledge is also required.
- Strong troubleshooting skills and ability to diagnose production incidents in complex environments.
- Ability to work across multiple technologies and teams in a support-oriented role.
- Fluent in English in order to effectively communicate with English-speaking stakeholders.
Nice to Have:
- Exposure to private cloud or Azure environments.
- Basic scripting or automation skills (Bash, Python, PowerShell).
- Experience with monitoring or observability tools.
- Knowledge of application migration or transformation contexts.
