Job Description
Vertiv is looking for an Application Engineer (Thermal) to provide pre-sales technical support for data center cooling solutions, with a focus on perimeter cooling and high-density rack cooling.
The role involves interpreting customer requirements, developing technical proposals, bills of materials, and solution designs for tender submissions. It also includes supporting sales and project teams with technical expertise, coordinating with internal factories and support teams, and ensuring compliance with specifications and FAT requirements.
Primary Duties and Responsibilities:
- Provide pre-sales consultancy for Datacenter critical infrastructure with special emphasis on Vertiv Thermal related product such as perimeter cooling & high density rack cooling
- Receive customer inquiries and interpret customer specifications and requirements for technical proposals by generating Bill of Materials, proposal writing and product solutioning for tender submission.
- Responsible to support through technical knowledge of Vertiv Thermal solution to Sales, Project, Service and Procurement during pre-sales to achieve deep plan and spec, win orders and smooth project delivery. This includes FAT clarification with respective stakeholders to comply with tender specification.
- Liaison with Centralised Technical Support Team, Vertiv factory and product team on technical aspect coordination to provide holistic solution offer based on customer specifications.
- Attend site walk to review and develop project scope, prepare documents for technical proposals and installation to ease contractor bidding when customer specifications are not specified.
- Gather all pertinent information of projects tender. Perform reviews on existing system design to propose suitable upgrades and replacements for Thermal retrofit project.
- Maintain the drawings (softcopies), catalogues, white papers, application and technical reference materials to ensure that they are updated, orderly and readily accessible.
- Support to drive market awareness on Vertiv Thermal product to both internal & external customers.
Background / Experience Required:
- Bachelor's Degree in mechanical engineering
- Minimum 5 years experience in data centre design/environment
- Prior Data Centre M&E knowledge, particularly in HVAC application system.
- Required knowledge in understanding and interpret ASHRAE and Building Energy Efficiency.
- Possess can-do attitude and strong team player.
- Prior technical support experience in supporting Sales team or Project team would be an added advantage
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning over 130 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [Confidential Information]. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers
About The Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
