Responsibilities:
- The main technical contact for key customers, ensuring complete solutions using company products.
- Identify training needs and deliver technical training to subsidiaries and customers.
- Maintain and update training materials, application notes, and technical documentation.
- Support sales teams with demos, technical data, and customer negotiation assistance.
- Train and support customers and subsidiaries on company products.
- Serve as product expert, tailoring solutions to customer needs.
- Handle commissioning, testing, and product demonstrations.
- Provide ongoing technical support for new applications.
- Develop best practices and improve product usage.
- Recommend product improvements.
Requirements:
- Bachelor's / Master's in Electronics, Mechatronics, Physics Engineering or equivalent.
- At least 3 - 5 years of experience in field or applications support.
- Mechatronics or machine design experience is a plus.
- Proficient in C/C++, C#, MATLAB, Python or similar.
- Autonomous, results-driven, proactive, and customer-focused.
- Strong communication, negotiation, and problem-solving skills.
- Organized, rigorous, works well under pressure.
- Knowledge of control / regulation theory.
Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [Confidential Information]
EA License No: 13C6305
Reg. No.: R24121656 (CHEN JING WEI)
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
