Senior Administrative Officer

Job Description & Responsibilities:

Oversee the arrangement and preparation of training room facilities to meet program requirements.
Coordinate the distribution and organization of training materials for each session.

Confirm trainer availability and communicate with trainers regarding scheduled classes.

Facilitate webinar demo sessions as required.

Guide and direct participants to the appropriate training rooms.

Conduct final verification of participants entry requirements for training sessions.

Manage attendance tracking by taking photos and uploading them accurately for record-keeping and card issuance.

Collect and organize trainee feedback forms as well as pre- and post-course evaluation forms.

Receive and process trainer feedback forms promptly.

Distribute examination materials including question papers and answer sheets, while maintaining accurate movement and accountability records.

Handle payment collection from individual participants efficiently.

Announce results and manage the issuance of attendance cards and certificates to successful participants.

Ensure timely uploading and maintenance of all relevant training documents including registration forms, attendance records, feedback forms, and attrition reports.

Conduct monthly equipment inspections and oversee the registration of new equipment as needed.

Provide support during weekends and public holidays according to operational needs.

Qualifications:

Bachelor's Degree any field or equivalent.

Must Possess minimum 5-7 years of relevant experience in a safety training environment.

(The 4-7 years of experience requirement is based on operational needs, including regulatory expectations for trainer competency, the safety-critical nature of the training, and the experience level of our learners. It is applied consistently to all applicants and set at a reasonable range to ensure a fair and sufficient candidate pool.)

Experience in administrative, training coordination, or operations support roles is preferred.

Strong organizational and multitasking skills with good attention to detail.

Good communication and interpersonal skills.

Proficient in Microsoft Office applications and familiar with online systems.

Able to work both independently and collaboratively in a team environment.

Responsible, proactive, and customer-oriented approach to work.

Working Hours & Work Sites

5.5 working days per week.

Required to work on a shift roster basis to support operational hours between 8:00 AM and 10:00 PM.

Required to work on weekends and public holidays, with rest days scheduled on weekdays.

Required to travel between multiple branches as part of operational support.