- Take charge in maintaining Customer Services and Operational matters.
- Includes Staff's leaves, company HR related grants, solving grounds issues between all Full time and part-time trainers and customers on daily basis.
- In Charge and ensure the smooth flow of Admin and TPG-SSG's application and appeals and correspondences. To ensure that all cases are followed up
- Oversees the weekly planning & Weekly summary review on following week's progress.
- Invoicing documents responsible for issuing invoices and credit notes, ensuring all entries are recorded in the tracker
- Grant Management: Tallying TPG grants with respective invoices and following up on outstanding grants.
- SSG Submissions: Handling the submission of client payments to SSG.
- Reconciliations: to resolve finance reconciliations and credit note issues.
- Finance Updates: Oversee and provide necessary finance-related updates.
[What we are looking for]
- Knowledge in any discipline
- Prior work experience as a Finance and customer service will be an added advantage
- Proficient in Microsoft Office applications
- Excellent organizational, communication, and interpersonal skills
- Meticulous and attention to detail with strong analytical abilities
- Ability to work effectively both independently and as part of a team
- Proven ability to thrive in a fast-paced environment and handle multiple tasks efficiently
As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.
