About Klook
We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.
Our mission is to build the digital infrastructure for the global experience economy empowering merchants to share their passions and travelers to discover the heartbeat of each destination.
We operate a mobile-first, curated platform featuring diverse experiences across global destinations.
Do you share our belief in the wonders of travel Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook.
We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
- Customer First
- Push Boundaries
- Critical Thinking
- Build for Scale
- Less is More
- Win as One
We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution Join us!
As a Senior Account Manager at Klook, you are the face of our brand to Tourism Boards and Destination Marketing Organizations (DMOs). This is a dual-impact role: you are a
Strategic Hunter capable of identifying and closing multi-million dollar co-marketing deals, and a
Master Orchestrator who ensures every campaign is executed with clinical precision.
You will bridge the gap between high-level destination strategy and the granular details of digital execution, ensuring Klook remains the most trusted partner in the global travel ecosystem.
What You'll Do
- Consultative Media Sales & Digital Strategy
- Revenue Generation: Own the full sales cycle to secure co-marketing funding from DMOs (e.g., STB, HKTB, JNTO).
- Campaign Architecture: Act as a digital strategist to pitch high-performance media plans. You will translate Klook's assets (SEM, Social, KOLs, and App real estate) into compelling narratives that meet a partner's KPI for visitor arrivals and spend.
- Execution Excellence & Account Servicing
- End-to-End Orchestration: Transition seamlessly from selling to doing. You own the post-sale relationship, ensuring every campaign milestone is met on time and above expectations.
- Rigorous Project Management: Act as the central nervous system for partnership programs. You will coordinate with Marketing, Product, and Finance teams to ensure flawless delivery and high-quality creative output.
- Reporting & ROI: Produce sophisticated, data-driven post-campaign reports. You don't just send numbers; you tell a story of success that secures the next year's budget.
- Stakeholder Diplomacy & Influence
- Trusted Advisor Status: Maintain deep, multi-level relationships within DMOs, from working-level coordinators to C-suite decision-makers.
- Internal Advocacy: Navigate Klook's internal matrix to secure the resources and buy-in needed to make your partnerships successful.
- Strategic Value Creation (Beyond the Pitch)
- Pain-Point Discovery: Go beyond the RFP. Deeply understand the socio-economic and tourism challenges of each destination to identify blue ocean opportunities for Klook.
- Innovative Deal-Making: Design non-traditional partnerships (e.g., data-sharing, offline-to-online integrations, or exclusive product launches) that drive tangible business impact for Klook's ecosystem.
- High-Stakes Negotiation: Navigate complex government procurement and private-sector negotiations to maximize Klook's commercial interest while maintaining Trusted Advisor status.
What You'll Need
- The Track Record: 610 years of experience in Media Sales, Ad Agency Account Management, or Business Development. A mix of sales and operational/servicing experience is ideal.
- Operational Mastery: You are obsessively organized. You have experience managing complex, multi-stakeholder projects where the devil is in the details.
- Business Acumen & Innovation: You can see the Big Picture. You understand how to turn a partner's problem into a profitable, innovative product or campaign for Klook.
- Digital Marketing Fluency: Strong knowledge of the digital funnel, performance marketing, and content strategy.
- Linguistic Versatility: Professional fluency in English and Mandarin
- The Startup Grit: High energy, proactive, and hungry. You thrive in a fast-paced environment and aren't afraid to roll up your sleeves to get the job done.
Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We're dedicated to creating a welcoming and supportive culture where everyone belongs.
Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (Agency). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.
An Agency must obtain advance written approval from Klook's Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing. 
