About Us
At Tag, we bring big ideas to life as an integrated creative, content and channel activation partner to brands all over the globe. We help our clients to stand out and sell more by providing end-to-end marketing solutions that see our teams originate, craft, amplify and reimagine content across all channels and platforms.
Responsibilities:
- Member of the Client Services Management team responsible for the execution of the client plan in key projects(s).
- Build client relationships, confidence and trust (at executional level)
- Researches and understands the brand, its category and its competitors to provide added value for the client while staying well-informed on medical communications, marketing and pharmaceutical pipeline trends
- Collaborates with the various internal departments to write a strong, inspiring agency brief and concept based on the client's initial brief
- Influences the development of the highest quality of work by sharing knowledge of the client/business/brand and demonstrating sound judgment
- Keep track of accounting and financial operation ensuring project is delivered on time, on budget and within scope
- Protects client and agency interests by thoughtfully managing resources and identifying new opportunities for growth, issues and updates and monitoring scope to avoid or address scope creep
- Successfully manage client expectations by ensuring adherence to timelines, budget and quality standards
- Provides written weekly status and conference call reports following meetings to ensure client and agency are in agreement
- Effectively facilitates the communication between agency, client and our partners to ensure seamless and desired outcomes
- Maintains a sense of discretion and professionalism, and be a proud builder of the IMPact Studio+
Ideal Background:
- Min. 1-2 years of relevant work experiences in a healthcare communications and/or medical communications agency (preferred) in similar capacity
- Bachelor's degree or equivalent in communications; marketing, pharmaceuticals; or any discipline of Science
- A healthcare communications background is highly preferred, or a passion to explore that space
- Possess a meticulous personality with project management capability and business acumen
- Excellent interpersonal skills, have growth mindset and prior experience in a client-focused role
- Brings emotional intelligence, mindfulness, and practical judgement to work with wider teams, manage stakeholders, and drive positive outcomes
