SCS Onboarding Coordinator - Contract (Scommerce)

Shopee

Singapore

2-4 Years

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Posted 2 months ago
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Job Description

Job Description:

Lead the onboarding process for new consignment partners, from initial contact to full integration.
Collaborate with cross-functional teams to gather necessary information and resources for onboarding.
Conduct orientation sessions to educate partners on program requirements, policies, and procedures.
Ensure all necessary documentation, contracts, and agreements are completed accurately and in compliance with Shopee's policies.
Provide guidance to partners on documentation requirements and assist in resolving any issues or discrepancies.
Conduct system training and ongoing support to partners on using our systems and platforms effectively.
Address partner inquiries and provide timely assistance to resolve any issues or concerns.
Monitor partner performance metrics and provide regular reports to internal stakeholders.
Identify trends and opportunities for improvement, making recommendations to optimize partner performance.

Requirements:

Bachelor's degree in Business Administration, Marketing, or related field.
Minimum of 2 years of experience in a similar role, preferably in consignment, retail, or e-commerce.
Strong understanding of supply chain management and logistics processes.
Excellent communication and interpersonal skills, with the ability to build rapport with partners and internal teams.
Detail-oriented with a focus on accuracy and compliance.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in CRM software and Microsoft Office Suite.
Knowledge of inventory management systems and e-commerce platforms is a plus.

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About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 141936555

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