Job Scope
(a) Managing Discipline-Related Processes
- Support the implementation of school discipline and student management processes.
- Assist in managing daily student discipline matters, including referrals, follow-up, and intervention.
- Provide supervision and mentoring for students requiring behavioural support or closer monitoring.
- Support restorative conversations and developmental interventions for student misconduct cases.
(b) Pull-Out / Chill-Out / In-House Suspension Management and student Intervention
- Manage the school's designated pull-out / chill-out location for students requiring temporary removal from class e.g. In-house suspension.
- Support students in de-escalating and regaining emotional regulation before reintegration into lessons.
- Maintain records of student usage, presenting issues, and intervention outcomes.
- Work with the school team to conduct mentoring, coaching, and check-in sessions for identified students.
- Facilitate small-group / individual intervention sessions for students with behavioural, relational, or emotional regulation challenges.
- Build positive developmental relationships with at-risk / vulnerable students.
- Support students in developing self-management, conflict resolution, and social-emotional competencies.
(c) De-escalation Support
- Respond to calls for assistance from teachers in managing escalated student behaviours.
- Assist in safely removing students from class where necessary and escorting them to the designated intervention space.
(d) Fact-Finding / Investigation Support
- Assist CMT in conducting fact-finding and investigations for student management, bullying, and disciplinary-related incidents.
- Gather statements and accounts from students involved in incidents.
- Support collation of evidence, documentation, and timeline reconstruction for discipline case reviews.
- Provide other manpower support related to investigation and fact-finding processes as directed by the school.
(e) Updating and Managing Discipline Database / Records
- Working with Year head team to maintain and update discipline records in school-designated systems/databases.
- Document student interventions, incidents, investigation records, and follow-up actions in a timely and accurate manner.
- Prepare summaries / reports on discipline cases, student behaviour trends, and intervention outcomes as required.
- Support the maintenance of proper filing and documentation standards for student management records.
(f) Working with case management Teams
- Work closely with Case management Team (CMT), School Counsellor (SC), Special Educational Needs Officer (SENO), and school leaders.
- Provide observations, case updates, and professional feedback to support school-led case discussions and intervention reviews.
- Participate in case review / support meetings where required by the school.
(g) Other Duties
Assist in supervision duties related to student management where required.
Support school events / programmes related to student development and discipline.
Undertake other student management-related duties as assigned by the school.
Requirements
- Minimally possess 1 year of relevant working experience in youth work, social work, counselling, educational support, behavioural support, student management, social services, mentoring, or related fields.
- Prior experience in a school setting, youth mentoring, behavioural intervention, case support, or investigation-related work will be an advantage.
- Experience supporting adolescents with behavioural, emotional, attendance, or discipline-related needs is preferred.
Competencies / Skill
- Have the ability to respond quickly and appropriately in discipline enforcement duties
- Be conversant in Microsoft Office applications (particularly MS Word) with good IT literacy
- Have the ability to engage stakeholders through effective communication, active listening, and basic counselling techniques when managing sensitive issues.
- Have the ability to support fact-finding and investigation processes professionally and objectively.
Contract Period: From 01 Aug 2026 to 30 June 2027
Working Arrangement
- Mondays to Fridays: 7:30am to 5:00pm, inclusive of 1hr lunch break
- Service not required on Saturdays, Sundays and gazetted public holidays
- Non-Service Period: December 2026
Salary: $3,000 to $3,200 per month
Location: Jurong West
EA License No.: 96C4864
Reg. No.: R26161270 JOEY TAY YI TING
