Reception Counter & Frontline Duties:Handle incoming phone calls, public enquiries, visitor registrations, deliveries, and school mail/parcels.Attend to pupils who are unwell in the sick bay and administer basic first aid when necessary.Maintain and restock first aid kits and student supplies at the reception counter.Manage the school's lost-and-found system, alongside the sale or loan of items to pupils.
Administrative Operations:Maintain precise records of student loans, found valuables, and sales of items like school badges and ties.Perform data entry, update school statistics, and manage systematic filing records.Monitor the school's generic email account and provide timely, accurate responses to straightforward public queries.Support any other ad-hoc administrative or operational duties assigned by the School.
Job Requirements
Education: Minimum GCE O-Level qualification or equivalent.
Experience: At least 3 years of relevant experience in administrative support or frontline customer service roles.
Language Proficiency: Must be proficient in both spoken and written English and Mandarin to effectively communicate and handle enquiries from Mandarin-speaking parents, stakeholders, and vendors.
Technical Skills: Highly proficient in Microsoft Office applications (Word, Excel, and Outlook).
Soft Skills: Excellent interpersonal, communication, and customer service skills, with a professional attitude towards diverse stakeholders. Self-motivated, resourceful, and capable of working both independently and collaboratively.
Advantageous Certification: Possession of a valid Basic First Aid certification is highly preferred.
Working Hours & Location
Location: 501 Ang Mo Kio Street 13, Singapore 569405
Mondays to Thursdays: 6:45 AM - 3:45 PM (inclusive of a 30-minute lunch break)
Fridays: 6:45 AM - 3:15 PM (inclusive of a 30-minute lunch break)
Rest Days: Closed on Saturdays, Sundays, and gazetted Public Holidays
