School Admin/Receptionist

Manage Front Desk duties with customer service mindset meeting

the realist challenges and demands of a Primary/Secondary School setting

. Answer phone calls, attend to walk-in visitors, takes messages,

responds to enquiries and provide general useful information (in a

dynamic environment where calls are volumous)

. Maintain customer related information when required, eg phone log.

. Communicate with teachers regarding parents feedback/ messages

from phone calls or walk-in parents

. Handle daily varied demands and queries from parents/students/

vendors/saff etc

. Render first level assistance to walk-in students needs including

sick and injured students. To escalate case to other colleagues in

the office immediately if it is beyond superficial cases

. Handle/support situation when students vomit, soiled their clothes

. Assist student in times of need, eg lost & found