Role Summary:
Owns end-to-end module delivery, leads client workshops, drives solution architecture decisions, develops junior talent, and ensures project quality and timely delivery. Carries mandatory team leadership accountability.
Key Responsibilities:
- Project Leadership: Manage full lifecycle of SF implementations from initiation through go-live and support. Lead module-specific workshops and align business requirements with system capabilities
- Solution Architecture: Design cross-module integration processes and workflow customizations. Provide expert guidance on configuration strategy and system optimization
- Stakeholder Engagement: Serve as the primary consultant for senior client stakeholders. Drive milestone sign-offs and manage escalations effectively
- Team Leadership & Mentoring: Delegate and supervise junior consultant workstreams. Mentor team members and support their HRIS certification journeys. Conduct regular 1:1s and provide structured, actionable feedback
Functional Competency:
- Process Ownership: Leads end-to-end module or functional process delivery
- Integration Oversight: Owns end-to-end integration validation and troubleshooting
- QA Governance: Owns QA cycles; sets standards and review discipline
- Project Reporting: Owns project reporting and drives transparency across stakeholders
Behavioural Competency:
- Leadership: Inspires confidence and drives team performance
- Task Ownership: Takes initiative, flags risks, and ensures timely delivery
- Consulting Skills: Guides clients through ambiguity and change
- Problem Solving: Solves complex problems with strategic foresight
- Stakeholder Management: Influences outcomes through strategic engagement
- Escalation Management: Prevents escalations through proactive risk handling
- Change Attitude: Drives change with positive mindset and resilience
- Attention to Detail: Producing consistently high-quality work
- Team Leadership: Drives team performance and alignment
- Mentoring: Coaches peers and guides best practices
- People Development: Gives structured feedback and supports growth
Requirements
- Bachelor's degree; Master's or MBA preferred
- 10+ years in HRTech consulting
- Multi-module expertise with proven pre-sales and solution ownership experience
- Outstanding executive communication and strategic thinking capabilities
- Proven track record in people development and practice capability building
- Certifications: SAP SuccessFactors Certification (required)
