The candidate shall work closely with the client's support team to ensure payroll/payment timeliness and accuracy, investigate and address any payment and payroll operational issues caused by upstream system processes. The candidate shall execute/monitor payroll interface jobs between e-HR and EIPS till successful payment for the following:
The candidate shall perform Payment and Payroll checks for client.
Configure and run payment (including payroll) checks using client's furnished tool (e.g. Audit and Compliance Tool) and follow through the process of data rectification.
Support users in data profiling for payroll-related issues.
Contact and assist relevant users if any pay discrepancies are discovered.
Investigate the cause of master data discrepancies in the system using SAP programs/queries or SQL when required.
Keep track of outstanding master data errors and ensure resolution prior to payroll run.
The candidate shall keep track of Payment Calendar as follows:
Keep track of payroll interface jobs, ad-hoc jobs schedule and ad-hoc bank refund/payment cut-off dates.
Ensure ad-hoc batch jobs are completed as per scheduled in payroll calendar.
Perform GL Posting runs for client's payroll system.
Attend to queries on status, risk and mitigation plan where required.
The Supplier shall provide support to investigate and address any payment and operational issues related to the client's program. This could be queries from Users, client's internal audit checks or external auditors.
The candidate shall investigate the root causes of the anomalies identified by the client's compliance and analytical tools. For each identified anomaly, the candidate shall provide a detailed explanation.
