Job Description:
Platform Architecture & Governance:
- Own end-to-end technical architecture for SAP S/4HANA, BW/4HANA on RISE PCE, BTP platform components, and connected SaaS solutions.
- Define and maintain SAP technical standards and establish Technical Design Authority.
- Translate SAP ECS Roles & Responsibilities into SIA-specific RACI frameworks.
Vendor & Service Management:
- Act as primary technical counterpart to SAP ECS for infrastructure, monitoring and capacity management.
- Govern AMS Basis provider operations, automation roadmaps, and platform improvement initiatives.
- Coordinate with SAP SaaS product teams and third-party vendors for cross-platform integrations.
Security, Identity & GRC:
- Serve as Basis Tower business owner under GRC governance, managing technical role concepts and Sensitive Access Transactions (SAT).
- Govern privileged IDs through CyberArk/GRC Firefighter with proper workflows and logging.
- Integrate SAP platforms with corporate identity stack (Azure AD, BTP CIS/IAG, SIEM platforms).
- Lead audit preparation and coordinate evidence for security, access controls and compliance.
GenAI & Automation Strategy:
- Define and execute GenAI/Agentic AI strategy using SAP Joule, BTP AI services and enterprise LLM platforms.
- Design agentic workflows for incident classification, runbook automation, and system orchestration.
- Build roadmap for AI-based automation with clear KPIs and integration with existing ITSM/monitoring tools.
Release & Change Management:
- Plan and coordinate S/4HANA, BW/4HANA, BTP and infrastructure upgrades with downtime minimization.
- Ensure effective use of non-production landscapes for regression, performance and security testing.
- Act as CAB member for high-risk changes and AI-driven automation approvals.
Requirements:
Must-have:
- 5+ years SAP Basis/Technical Architecture experience with at least one S/4HANA implementation/upgrade.
- Strong HANA administration skills (backup/restore, performance, HA/DR).
- Experience with managed SAP hosting (SAP ECS, hyperscalers) and outsourced AMS models.
- SAP security & GRC expertise: role concepts, SoD, GRC Access Control, PAM tools.
- Proven track record leading release and upgrade programs for large SAP landscapes.
GenAI/Agentic AI Skills (Required):
- Practical experience with Generative AI and AI agents in IT operations context.
- Understanding of LLM concepts (prompt design, RAG, grounding, hallucination risks) and orchestration patterns.
- Experience with SAP Joule/BTP AI services or enterprise LLM platforms (Azure OpenAI, Google Vertex AI).
Nice-to-have:
- Hands-on with SAP BTP (Integration Suite, Event Mesh, API Management).
- SAP SaaS stack exposure (Ariba, Concur, SuccessFactors, SAC, Datasphere).
- MLOps/AIOps practices and SIEM/AIOps platform integration.
Education & Certifications:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent.
- SAP certifications in Basis/Technology (S/4HANA, HANA, BTP or Security) highly desirable.
- Cloud/AI certifications (Azure Architect, SAP BTP AI) advantageous.
Key Competencies:
- Strategic technologist bridging SAP, cloud, security and AI.
- Strong automation mindset with focus on eliminating manual toil.
- Rigorous approach to security, compliance and responsible AI.
- Ability to lead without direct authority across vendors and internal teams.
- Clear communicator of complex technical and AI concepts to business stakeholders.
