SALON MANAGER

. Oversee the daily operations of the outlet for efficient operations.

. Plan and assign daily workloads to team members.

. Plan team members work schedules and compile timesheet

. Report on management regarding sales results and productivity

. Handle preparation and ensure desired quality and standards service are achieved

. Develop marketing strategies to improve sales and profitability

. Provide excellent service experience to all customers

. Handle all customer queries and feedback in a professional and timely manner

. Ensure that policies and standard operating procedures are strictly adhered to

. Guide and monitor work performance of all staff

. Monitor and ensure the quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet the company's standards

. Analyze and resolve problems in a timely and accurate manner

. Oversee purchasing to stay within budget

. Able to perform additional duties as requested by the Management as and when required