Salesforce Technical Architect

Role: Salesforce Technical Architect

JD:
Responsibilities:

. Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and CRM strategy

. Leads technical requirements gathering or design workshops to derive the envisioned solution along with detailed architecture design and technical specifications

. Provides Salesforce architecture design expertise in integrating the Salesforce solution to client's ecosystems

. Provide Solution Blueprinting, mapping Salesforce features to Business requirements. In line with the 80:20 rule.

. Provide technical governance and risk management during presales and delivery

. Develop creative solutions that solve our client's business and technical problems

. Leads and facilitates project delivery to define business, functional, and technical requirements

. Capable of defining business processes using CRM & SFDC best practices

. Develops data integration, data migration and DevOps deployment strategies

. Provide coaching and establishing standards to development team during the implementation phase

. Preparation of Demonstration, orchestrating Proof of Concepts and benefit realization

. Manages direct reports and mentors junior team members

. Engagement with clients stakeholders to understand their needs, provide meaningful solutions and build strong relationships to be the trusted partner

. Perform solution effort sizing and define delivery plan

. Assess, advocate for and approve external technologies, such as Salesforce AppExchange packages, for their suitability

. Engage in practice development initiatives and runs knowledge sharing forum

. Identify and develop employee skill matrix on technology, industry and soft skills to cater for the pipeline demand

. Proactive problem solving skills and ability to suggest trade off on solutions between OOTB and custom code

. Identify and work on the Account Mining activities to generate more revenue

Requirements:

. 8 to 10 years of practical experience in presales and execution of medium and large-scale Salesforce implementation and support projects

. Rapid comprehension of client's system architecture to provide an envisioned future technology stack via roadmap

. Hands-on knowledge of Salesforce Core Cloud and AppExchange solution

. Wide knowledge of Customer Engagement solution on various industries

. Salesforce Architect & MuleSoft certifications

. Excellent communication skill in customer interaction, presentation, story-telling and engagement skills

. Excellent technical writing skills in solution illustration, proposal and contract writing

. Excellent team management skills

. Excellent problem-solving skills in articulation of complex problems and solutions in a simple, visual and impactful manner

. Experience working in an IT services/consulting firm is highly preferred

. Experience with Data modelling, SQL, integration with Web Services (SOAP / REST / XML)) WS-. stack and WSDL are added advantage to support user testing

. Excellent understanding of Salesforce Sharing Security: Profiles, Permission Sets, Roles, Record Visibility etc

. Excellent understanding of the Salesforce development and deployment lifecycles: Sandboxes, Licenses, Deployment tools, SFDX, etc

. In-depth knowledge of software development fundamentals such as: knowledge of data structures, object-oriented programming, relational database design, and design patterns

. In-depth knowledge to Web development skills including CSS, JavaScript, HTML, XML are added advantage

. Proven leadership ability to build, manage and foster a team-orientated environment