Salesforce Tech Lead

We are looking for a Salesforce Technical Leadwith strong Telecom BSS expertise to architect, deliver, and support enterprise‑gradeSalesforce solutions for Fiber (FTTH/FTTx) and Postpaid Enterprise Mobility.

The role requires hands-on experience inSalesforce Communication Cloud (Vlocity/OmniStudio) and ownership of supportoperations, production stability, and application maintenance.

Required Skills

. 7-12+years Salesforce experience (Service Cloud, Experience Cloud, Apex, LWC, Flows,OmniStudio).

. StrongTelecom BSS domain knowledge-Fiber & Postpaid customer lifecycle, billing,usage, disputes, plan/add-on changes.

. MandatoryCommunication Cloud experience (EPC, OmniStudio, CPQ).

. Strongunderstanding of integration patterns, performance tuning, and high-volumetransaction handling.

. Hands-onsupport operations experience aligned to ITIL processes.

Preferred Certifications

. SalesforceService Cloud Consultant

. SalesforceCommunication Cloud Accredited Professional

. OmniStudioDeveloper

. PlatformDeveloper I/II