Salesforce Team Lead/ Manager

Role: Salesforce Team Lead/ Manager

Job Requisition Number: AB-036

Job Level: Minimum 8-12 years of Relevant experience.

Location: Malaysia

Responsibilities:

Solution Design

Design Salesforce solutions aligned with business requirements

Project design and implementation experience in at least 3 Salesforce modules:

Sales Cloud

Marketing Cloud

Service Cloud

Data Cloud

Revenue Cloud

Financial Services Cloud

Field Service Management

Commerce Cloud

Define integration of architecture across Salesforce and external systems

Recommend OOTB vs customized solutions based on best practices

Presales & Proposal Development

Support pre-sales engagements, including discovery workshops and solution presentations

Develop solution proposals, implementation approaches, and effort estimates

Work with sales teams to shape opportunities and articulate value propositions

Project Delivery & Management

Lead project delivery and execution as Team Lead or Project Manager, ensuring scope, timeline, and quality are met

Manage stakeholders across business, IT, and vendors

Oversee project risks, issues, and delivery governance

Technical Familiarity Good understanding from a development and technical architecture perspective, including:

Apex

Omni Studio

Salesforce integrations (APIs, middleware, data architecture)

Platform customization and extension approaches

Requirements:

Bachelor's degree in any field

Minimum8 years of experience in Salesforce solutions, presales, or consulting roles

Proven experience in solution design, project delivery, and proposal development

Experience leading client engagements and delivery projects

Strong consulting, stakeholder management, and presentation skills

Experience delivering complex Salesforce transformation programs is a plus

Background in consulting or client-facing roles is a plus

Consultant/ functional experience instead of technical/ developer experience

Min. 8 years of experience in Salesforce project, with at least familiar/ certified with 3Salesforce module from the below:

Sales Cloud

Marketing Cloud

Service Cloud

Data Cloud

Revenue Cloud

Financial Services Cloud

Field Service Management

Commerce Cloud

Ideally come from Big4 consulting firm, APD, Telcowin, Kliqxe