Salesforce Consultant

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with Scale @ Speed as our guiding principle.

Title: Salesforce Lea

dLocation: Petaling Jaya, Malaysi

aYears of Experience: 5 7 Year

sJob Summary

:We are seeking a highly skilled and motivated Technical Team Lead with a strong background in Salesforce Administration to join our dynamic team in Petaling Jaya, Malaysia. The ideal candidate will possess a deep understanding of Salesforce platforms and demonstrate leadership capabilities to guide a team of technical professionals. This role requires a blend of technical expertise, project management skills, and the ability to communicate effectively with both technical and non-technical stakeholders

.Responsibilities

• :Lead and mentor a team of Salesforce administrators and developers, fostering a collaborative and innovative work environment
• .Oversee the design, implementation, and maintenance of Salesforce solutions to meet business requirements
• .Act as the primary point of contact for all Salesforce related inquiries and issues, ensuring timely resolution
• .Collaborate with cross functional teams to gather requirements and translate them into technical specifications
• .Develop and maintain documentation for Salesforce processes, configurations, and best practices
• .Monitor system performance and user adoption, implementing improvements as necessary
• .Stay updated on Salesforce releases and features, providing recommendations for enhancements
• .Facilitate training sessions for end users and team members to ensure effective use of Salesforce tools
• .Manage project timelines, deliverables, and resources to ensure successful project execution

.Mandatory Skills

• :Proven experience in Salesforce Administration, including configuration, customization, and user management
• .Strong understanding of Salesforce best practices and governance
• .Experience with Salesforce data management, reporting, and analytics
• .Excellent leadership and team management skills
• .Strong problem solving abilities and attention to detail
• .Effective communication skills, both verbal and written

.Preferred Skills

• :Salesforce certifications (e.g., Salesforce Administrator, Salesforce Advanced Administrator, Salesforce Platform App Builder)
• .Experience with Salesforce development (Apex, Visualforce, Lightning)
• .Familiarity with Agile project management methodologies
• .Knowledge of integration tools and techniques (e.g., APIs, middleware)
• .Experience in managing projects in a fast paced environment

.Qualifications

• :Bachelor's degree in Computer Science, Information Technology, or a related field
• .5 7 years of experience in Salesforce Administration and team leadership
• .Proven track record of successful project delivery and team management
• .Ability to work independently and as part of a team in a dynamic environment