Salesforce Architect

Key Responsibilities

• Lead the end-to-end technical architecture and solution design for Salesforce implementations, enhancements, and transformation initiatives.
• Translate complex business and functional requirements into scalable, maintainable, and secure Salesforce technical solutions.
• Define Salesforce architecture across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Revenue Cloud and other relevant Salesforce capabilities based on project requirements.
• Lead architecture and technical discovery workshops with customers, business stakeholders, functional consultants, and technical teams.
• Design and document solution architecture, system architecture, integration architecture, data models, security architecture, and technical specifications.
• Determine the appropriate balance between Salesforce declarative capabilities and programmatic development.
• Provide technical leadership across Apex, Lightning Web Components (LWC), Visualforce, triggers, asynchronous processing, APIs and platform services.
• Design enterprise integrations between Salesforce and external applications using REST/SOAP APIs, middleware, event-driven architecture, ETL and integration platforms.
• Define integration patterns, data flows, API strategies, error handling, monitoring, authentication, and performance considerations.
• Design scalable data architecture and data migration strategies, including data modelling, data quality, transformation, cleansing, loading, and large data volume considerations.
• Architect Salesforce security solutions covering profiles, permission sets, roles, sharing rules, role hierarchy, field-level security, object-level security, identity, SSO and access management.
• Ensure solutions comply with enterprise security, privacy, governance, and regulatory requirements.
• Define and enforce Salesforce architecture standards, design patterns, coding standards, integration standards, and best practices.
• Review technical designs, code, integrations, data models, and deployment strategies produced by development teams.
• Identify technical risks, platform limitations, performance bottlenecks, dependencies, and architectural gaps and recommend mitigation strategies.
• Provide guidance on Salesforce governor limits, scalability, performance optimization, transaction management, and high-volume data environments.
• Lead technical planning for CI/CD, source control, environment strategy, release management, testing, deployment, and rollback procedures.
• Work with DevOps teams to establish appropriate Salesforce deployment and release management processes.
• Define technical testing strategies covering unit, integration, system, regression, performance, security, and deployment testing.
• Support proof-of-concepts and prototypes for complex technical requirements.
• Mentor and provide technical direction to Salesforce developers, consultants, and engineering teams.
• Participate in effort estimation, technical feasibility assessments, solution options, and project planning.
• Support pre-sales activities including technical presentations, solutioning, architecture proposals, RFP/RFI responses, demonstrations, and customer discussions.
• Communicate complex technical concepts, architectural decisions, risks, and trade-offs effectively to both technical and non-technical stakeholders.
• Ensure solutions are designed for long-term maintainability, scalability, extensibility, and operational support.

Required Technical Skills

Salesforce Platform

• Strong hands-on experience with Salesforce architecture and platform capabilities.
• Strong knowledge of Salesforce Sales Cloud and Service Cloud.
• Good understanding of Experience Cloud, Marketing Cloud, Revenue Cloud/CPQ or other Salesforce clouds is an advantage.
• Strong knowledge of Salesforce platform limits, scalability, performance, and architectural design patterns.
• Strong understanding of declarative and programmatic Salesforce capabilities.

Development

• Strong experience with Apex, Apex Triggers, Lightning Web Components (LWC), Visualforce and asynchronous Apex.
• Knowledge of Salesforce APIs and platform development frameworks.
• Understanding of object-oriented programming and common design patterns.
• Experience reviewing and guiding enterprise-level Salesforce development.

Integration

• Strong experience designing Salesforce integration architecture.
• Hands-on understanding of REST, SOAP, Bulk API, Platform Events and other Salesforce integration capabilities.
• Experience with middleware/integration platforms such as MuleSoft, Boomi, Azure Integration Services, Informatica or equivalent is preferred.
• Understanding of synchronous, asynchronous, event-driven, batch and near-real-time integration patterns.

Data Architecture

• Strong understanding of Salesforce data modelling and relational data concepts.
• Experience with complex data migration and integration initiatives.
• Knowledge of ETL tools and data transformation techniques.
• Understanding of Large Data Volume (LDV) architecture and performance considerations.

Security & Identity

• Strong understanding of Salesforce security architecture.
• Experience with profiles, permission sets, roles, sharing rules, sharing sets, field-level security and record-level security.
• Knowledge of SSO, OAuth, SAML, identity providers and enterprise identity/access management.
• Ability to design secure Salesforce solutions for internal and external users.

DevOps & Delivery

• Experience with Salesforce CI/CD, source control and release management.
• Familiarity with Salesforce DX, Git and automated deployment pipelines.
• Experience with tools such as Copado, Gearset, Jenkins, Azure DevOps or GitHub Actions is preferred.
• Strong understanding of Salesforce environments, sandbox strategy and deployment governance.

Qualifications & Experience

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• 8+ years of experience in software/application development and enterprise technology.
• 5+ years of hands-on Salesforce experience, with significant experience in architecture and technical leadership.
• 3+ years in a Salesforce Architect / Technical Architect / Solution Architect role.
• Proven experience delivering complex Salesforce implementations involving multiple systems and integrations.
• Experience leading technical teams and guiding developers through complex architecture and implementation challenges.
• Strong experience across the complete software development lifecycle.
• Experience working directly with enterprise customers and senior stakeholders.
• Strong understanding of architectural principles, design patterns, integration patterns, security, data architecture, and cloud technologies.

Preferred Certifications

• Salesforce Certified Technical Architect (CTA) - highly preferred.
• Salesforce Certified Application Architect.
• Salesforce Certified System Architect.
• Salesforce Certified Platform Integration Architect.
• Salesforce Certified Platform Data Architect.
• Salesforce Certified Platform Identity and Access Management Architect.
• Salesforce Certified Platform Sharing and Visibility Architect.
• Relevant Salesforce Developer certifications.