- Company: Logistics Company
- Location: West
Job Description:
- Provide dedicated support for CargoWise (CW) issues related to sales, ensuring accuracy and compliance with company processes.
- Act as the subject matter expert for sales teams on CW sales module queries and correct data setup.
- Perform data validation and basic analysis on sales entries to identify discrepancies and prevent billing issues.
- Supports operations with troubleshooting with sell rating errors.
- Ensure clear/smooth implementation of Client rates with Customer Quotation and One Off Quotes with CS, Ops and billing team successfully autorating.
- Support and participate in CargoWise implementation and post-implementation phases, including testing and alignment of sales entry workflows.
- Support in preparation of sales / shipments reports by extracting, validating, and consolidating data from CargoWise (CW) and AS400 systems.
- Develop, review, and maintain Standard Operating Procedures (SOPs) for Accounts processes covering Ocean, Air, and Logistics operations.
- Work closely with Accounts, Sales, and Operations teams to ensure sales entries are correctly structured for downstream billing and financial reporting.
- Provide user guidance and basic training on correct CW sales entry practices.
- Perform other related duties as and when required.
Job Requirements:
- Possess a Diploma / Degree or equivalent preferred
- Minimum 3 years of freight forwarding experience, preferably within the Air Freight division.
- Strong hands-on experience with the CargoWise system, preferably having been involved in a system implementation phase.
- Good analytical, communication, and documentation skills, with the ability to clearly document processes and explain system requirements.
- Demonstration of analytical and problem-solving skills, Cargowise, excel & powerpoint skills, interpersonal and team skills, and the ability to communicate effectively both orally and in writing
- A team player, thinker and self-motivated individual
- Pro-active, independent and able to work effectively in a diverse environment
Interested applicants please apply directly for further shortlisting review.
We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.
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