Sales Support Manager

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This is a position with grade

12

This position reports to

Manager, Modernization Services

Your role and responsibilities

In this role, you will be responsible for driving sales and fostering strong customer relationships within your area, focusing on delivering innovative solutions and contributing to business growth. You will collaborate closely with internal and external stakeholders to meet sales goals and ensure customer satisfaction. The work model for the role is: Hybrid #LI-Hybrid This role is contributing to the Low Voltage AC Drives Modernization Team across Asia Region. The main stakeholders are Service Supply Unit in Finland for Motion Service Division. . Developing and following sales plans for your area with Local Service Units (LSUs) to meet or exceed targets, including forecasting, reviewing key projects, and managing quotations. . Building and maintaining strong customer relationships by visiting regularly, communicating proactively, and solving problems effectively. . Focusing on increasing profitable orders and improving installed base coverage by providing tailored solutions and services. . Collaborating with internal teams, such as sales support, marketing, R&D, and product management, to meet customer needs and offer feedback for product improvements. . Ensuring smooth delivery of projects and services and addressing any post-sale issues to maintain customer satisfaction.

Qualifications for the role

• You are highly skilled in sales support and relationship management, preferably in a technical or engineering industry.
• Ability to demonstrate your analytical and strategic thinking skills to create and implement effective sales plans.
• Strong communication skills and the ability to build and maintain long-term relationships with customers.
• You are at ease communicating in English.
• Willingness to travel regularly to meet customers and support sales activities.

What's in it for you

• Get exposed to cutting-edge technology in Motion and have a visible impact on the future
• Feel empowered: take ownership and drive exciting results in your scope of action
• Learn from highly experienced, genuine, and caring colleagues - people who are committed to helping you achieve your personal and professional goals.

Benefits

• Healthcare plan
• Employee Assistance Program
• Employee Share Acquisition Plan
• Learning & development offering
• Internal networking opportunities

More about us

ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning, while saving energy every day. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory