Sales Support Executive (Tuas, near MRT)

Responsibilities

Create Sales Orders

. Timely key sales orders in system based on confirmed orders.

. Apply correct item code and pricing when creating the order.

. Liaise with customers and internal stakeholders on order processing.

. Follow-up and respond to customer's enquiries, if any.

. Generate Sales Return Order.

. Administer the Return Order requests and issue credit note.

. Gather all sales order from the Sales Team via group chat.

. Input orders into HQ Excel Template.

. Ensure all data is accurate, complete and up to date.

. Clearly record any customer-specific special requests.

eCommerce

. Regularly update product listings, images and pricing across all digital platforms (Lazada, Redmart and Redmart Special Store) and ensure the accuracy of the updates.

. Process daily orders across all digital platforms - confirm orders after verifying stock availability and print airway bills for the warehouse to prepare for packing.

. Ensure all the parcels are being arranged within a day.

. Arrange with ecommerce's logistics on the collections and follow-up accordingly.

Requirements

. Preferably has experience in order processing or sales admin.

. Able to work across multiple departments.

. Good communication skills.

. Basic practical knowledge in Microsoft Excel.

How to Apply:

Interested applicants, kindly click on APPLY NOW

We regret only shortlisted candidates will be notified.

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