SALES SUPPORT EXECUTIVE/Loyang

Job title : Sales Support Executive

Reporting to : Sales Support Manager / Asst Sales Support Manager

Incumbents supervised : -

Job summary

1)The role of a Sales Support Executive is responsible for rendering all the after-sales support services to the customers for all Sales Sector (Food & Beverage, Retail, Medical, Corporate, OEM, etc). This includes processing of orders, preparing internal & external credit notes, payment collection, preparation of quotations, contracts, mailers, samples and coordination with other departments.

Area of responsibilities

1)Responsible for taking customers orders via phone or email, input into system, print and sort the invoices.

2)Responsible to prepare internal & external credit notes.

3)Responsible for payment collection from customers.

4)Assist in the preparation of quotations / contracts / mailers / samples for sales team.

5)Assist point between customers and logistics department on all logistics matters.

6)Assist to check and coordinate on supply issues with warehouse, purchasing and production departments.

7)Maintain and replenish sales samples drawers.

8)Attend to office deliveries/mails as we do not have receptionist.

9)Assist in the preparation of the monthly report on sales performances to the management for sales performance evaluation when required.

10)Any other area of responsibilities that the company deems necessary.

Competency requirements

1)GCE O level.

2)NAV/Microsoft Dynamics 365 Business Central sales module proficiency will be an added advantage.

3)Communication skills for coordination and customer service.

Business Edge Personnel Services Singapore

EA License No: 96C4864

EA Personnel Reg No: R1873093 (Loh Chiang Soon)