Sales Support Executive (IT industry)

Monthly Salary: UP to $2500 (Negotiable)

Working Address: Ubi

Working Hours: Monday to Friday. 9AM - 6PM.

Responsibilities and Duties

Sales Administration & Quotation Support

• Prepare sales quotations based on information provided by Sales Managers and Presales.

• Ensure all quotations are accurate, complete and comply with company pricing policies.

• Generate quotation reference numbers and maintain quotation records.

• Coordinate quotation revisions and version control.

• Follow up internally for quotation approvals where applicable.

• Assist in preparing renewal quotations for maintenance contracts and software

• subscriptions.

• Support tender and proposal documentation when required

CRM Administration

• Create and maintain customer records in the CRM system.

• Ensure CRM data is complete, accurate and up to date.

• Remove duplicate records and maintain data quality.

• Update account ownership and sales activities as instructed by the Sales Team.

• Generate CRM reports for management when required

Sales Coordination

• Coordinate communication between Sales Managers, Presales, Vendors and Distributors.

• Track quotation status and assist in following up pending quotations.

• Monitor quotation validity and remind Sales Managers of expiring quotations.

• Assist in coordinating customer meetings where required.

• Maintain customer documentation and sales files.

Vendor & Distributor Coordination

• Request pricing from vendors and distributors.

• Obtain special pricing approvals.

• Request product availability and lead times.

• Coordinate product registration where applicable.

• Maintain vendor price lists and distributor contact information

Marketing & Event Support

• Coordinate company marketing events, seminars, webinars and workshops.

• Assist in event registration and attendee management.

• Coordinate venue bookings and logistics.

• Prepare marketing materials and event kits

• Liaise with vendors for event sponsorship.

• Assist in post-event follow-up activities.

• Maintain event attendance records in the CRM

Documentation & Record Management

• Maintain quotation archives.

• Maintain customer correspondence records.

• Ensure proper document version control.

• Support ISO or internal documentation requirements where applicable.

Reporting & Administration

• Prepare weekly quotation reports.

• Prepare CRM activity reports.

• Assist in generating sales pipeline reports.

• Track quotation conversion statistics.

• Support monthly management reporting

General Commercial Support

• Support Sales Managers and Presales with administrative tasks.

• Assist in onboarding new vendors and distributors.

• Coordinate sample requests and demonstration equipment.

• Perform other duties assigned by the Commercial Manager

Qualification and Requirements

• Diploma or Degree in Business Administration, Marketing, Sales or IT

• Basic understanding of the IT, networking, cybersecurity, or technology industry would be an advantage.

• 1-3 years of experience in sales support or sales administration

• Proficient in Microsoft Office (Excel, Word, PowerPoint and Outlook)

• Experience in using CRM systems is preferred

• Strong attention to detail and a high level of accuracy

• Able to manage multiple quotations, requests and deadlines simultaneously.

• Proactive and responsive in supporting Sales Managers and Presales teams.

• Able to coordinate effectively with customers, vendors, distributors and internal departments

• Experience preparing quotations and coordinating vendor or distributor pricing.

• Experience maintaining CRM data and generating basic sales reports

• Ability to work in a fast-paced environment and support multiple Sales Managers and Presales Consultants.

Benefits

• 14 days AL

• Medical benefits (including dental and hospitalisation)

• Performance Bonus

Nextbeat Singapore Pte.Ltd.

EA License Number: 22C1267

EA Personnel: R22110252