Sales Support Coordinator

Job Description & Requirements:

The role of a Sales Coordinator is responsible for rendering all the after-sales support services to the customers. This includes processing of orders, preparing internal & external credit notes, payment collection, preparation of quotations, contracts, mailers, samples and coordination with other departments.

Specific Responsibilities

Responsible for taking customers orders via phone or email, input into system, print and sort the invoices
Responsible to prepare internal & external credit notes
Responsible for payment collection for customers
Assist in the preparation of quotations / contracts / mailers / samples for sales team
Assist point between customers and logistics department on all logistics matters
Assist to check and coordinate on supply issues with purchasing and production departments
Maintain sales samples
Attend to office deliveries/mails etc
Any other area of responsibilities that the company deems necessary

Competency Requirements

GCE O level.
NAV/Microsoft Dynamics 365 Business Central will be an added advantage.
Communication skills for coordination and customer service.