Sales Support Admin

Key Responsibilities

Sales Administration

• Prepare, process, and maintain all sales-related documents accurately and promptly.
• Verify vehicle sales agreements, purchase orders, and supporting documentation.
• Ensure completeness and accuracy of customer information and transaction records.
• Coordinate vehicle registration, ownership transfer, and deregistration processes.
• Monitor and update sales progress reports and vehicle inventory records.
• Generate sales reports and administrative reports as required by management.

Customer & Sales Support

• Provide administrative support to the sales team throughout the sales cycle.
• Assist customers with documentation requirements and follow-up matters.
• Coordinate vehicle delivery schedules and handover arrangements.
• Handle customer inquiries relating to documentation and transaction status.
• Maintain high levels of customer service and professionalism.

Financing & Insurance Coordination

• Liaise with banks, financial institutions, and insurance companies regarding loan and insurance applications.
• Prepare and submit financing and insurance documentation.
• Track application status and ensure timely approvals.
• Follow up on outstanding documents and approvals.

Compliance & Documentation

• Ensure all sales transactions comply with company policies and regulatory requirements.
• Maintain proper filing systems for physical and electronic records.
• Safeguard confidential customer and company information.
• Assist in internal and external audits when required.

Inventory & Operational Support

• Coordinate with operations and inventory teams on vehicle availability.
• Update vehicle stock movement and sales status records.
• Assist in vehicle costing and sales data reconciliation.
• Support showroom and sales-related administrative activities.

Other Duties

• Assist with departmental projects and process improvement initiatives.
• Perform ad-hoc administrative duties assigned by management.

Requirements

Education

• Minimum GCE O Level, NITEC, Diploma, or equivalent qualification.

Experience

• Minimum 1-2 years of administrative experience, preferably in the automotive industry.
• Experience in vehicle sales administration, financing, insurance coordination, or dealership operations will be advantageous.

Skills & Competencies

• Strong administrative and organizational skills.
• Proficient in Microsoft Office applications (Excel, Word, Outlook).
• Good communication and interpersonal skills.
• Meticulous attention to detail and accuracy.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Strong problem-solving and coordination abilities.
• Ability to work independently and as part of a team.

Preferred Experience

• Familiarity with vehicle registration and ownership transfer procedures.
• Experience handling motor insurance and vehicle financing documentation.
• Knowledge of Singapore automotive industry practices and compliance requirements.