Sales Support Admin (Boon Keng / Kallang / 5 Days)

We are seeking an independent, meticulous and adaptable self starter to manage our purchase orders, invoices, quotations and inquires.

• Monday to Friday (Office Hours)
• Career Progression & Employment Benefits
• Conducive Environment / Work Life Balance

Responsibilities:

• Receive and process orders and quotations
• Attend to all in-coming calls,
• Picking up inquiries through emails.
• Issuing sales transaction invoices.
• Verifying orders, including customers personal information and payment details.
• Contacting customers via phone or email to answer queries and obtain missing information (if needed).
• Maintaining and updating sales and customer records.
• Handle incoming requests, prepare quotations and follow up on order orders.
• Ensure customer relationship are maintained during the sales process.
• Compiling monthly sales reports.
• Follow up with clients on payment.
• Expediting orders through internal liaison.
• Directing feedback from customers to relevant departments.
• Take down inquiry and pass to relevant department.
• Support with other administrative tasks, when required.

Requirements:

• Previous experience in sales administration, or a similar role.
• Exceptional interpersonal and customer service skills.
• Advanced knowledge of administrative record-keeping.
• Familiarity with sales reports and sales records.
• Proficiency with word processing and spreadsheet software.
• Excellent written and verbal communication skills.
• Self starter who is meticulous and adaptable in a fast moving environment.