Job Summary
A sales supervisor leads and supports a sales team to achieve business growth by building client relationships, enforcing policies, monitoring performance, and identifying market opportunities to enhance company market share.
Responsibilities
- Provide employees with necessary tools and deliver targeted training to enhance job performance and success
- Build and maintain long-term business partnerships by engaging key clients and addressing their needs
- Analyze managerial reports to identify improvement areas and uncover new growth opportunities in market share
- Develop, communicate, and enforce company policies on customer relations, sales techniques, and ethical standards
- Design and implement training programs for new hires and staff promoted to new roles to ensure readiness
- Monitor employee performance regularly to ensure achievement of goals and compliance with company policies
- Lead and manage a team to ensure effective job execution and continuous skill development
- Review customer orders and manage inventory to guarantee fulfillment of customer requirements
- Conduct market research to identify emerging industry trends and potential growth opportunities
