Job Summary
A sales supervisor leads and supports a sales team to achieve business growth by building client relationships, enforcing company policies, monitoring performance, and identifying market opportunities to expand market share.
Responsibilities
- Provide employees with necessary tools and deliver targeted training to enhance job performance and success
- Build and maintain long-term business partnerships with key clients to drive customer loyalty and revenue growth
- Analyze reports from managers to identify improvement areas and new growth opportunities in the company's market share
- Establish and enforce company policies on customer relations, sales techniques, and ethical standards to ensure consistent service quality
- Develop and implement training programs for new hires and staff promoted to new roles to ensure readiness and competence
- Monitor employee performance regularly to ensure achievement of goals and compliance with company policies
- Manage and lead a team of employees, ensuring they are effectively trained and equipped to perform their roles
- Review customer orders and inventory levels to guarantee fulfillment of customer needs and optimize stock management
- Conduct market research to identify emerging trends and new growth opportunities within the industry
