Sales Specialist

Job Accountabilities

• Assist in handling customer inquiries promptly via phone, email, and other channels.
• Support follow-ups with leads and customers to maintain engagement and support sales efforts.
• Maintain accurate and up-to-date CRM records and track lead progress.
• Coordinate with the marketing team on materials and events, reviewing outputs as needed.
• Assist in preparing sales presentations, proposals etc
• Conduct basic market and competitor research to support sales planning
• Develop product knowledge, adhere to work policies and procedures, and stay updated on industry trends and competitor offerings
• Contribute ideas during team brainstorming sessions

Job Requirements

• Diploma or Degree with 23 years of relevant working experience, preferably in sales, marketing, or customer service.
• Good understanding of the higher education/professional development industry in Singapore.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Good communication skills, well-developed diplomacy skills with the ability to engage a wide range of customers.
• Meticulous, organised, follow through on tasks and meet deadlines
• Proactive and performance driven
• Willing to learn and able to collaborate effectively with stakeholders.