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1. Handling of customers complaints and issues
2. Provide quotations for all service repair works
3. Monitor the progress of repair/service and keep customers updated on the repair service issues
4. Liaise with Service operation/technicians for all repair/customer service issues
5. Liaise with suppliers for parts purchases and assist in inventory of spare parts
6. Assist Operation Manager/Director in all service related matters, including the planning and allocation of service resources
7. Coordinate with customers for technical issues to meet customer technical requirements
Job ID: 149002725
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