Key Responsibilities:
Sales Generation:
- Prospect and identify potential clients through various means such as cold calling, networking, and industry research.
- Develop and maintain a strong sales pipeline to meet or exceed monthly, quarterly, and annual sales targets. Conduct product presentations and demonstrations to potential clients.
Client Relationship Management:
- Build and maintain strong and positive customer relationships.
- Understand customer needs, provide customized solutions, and effectively communicate the value proposition of our printing and IT services.
- Address customer inquiries and concerns promptly and professionally.
Market Research and Analysis:
- Stay updated on industry trends, market developments, and competitor activities.
- Analyses market data to identify new opportunities and adapt sales strategies accordingly.
Quotation and Proposal Preparation:
- Prepare accurate and competitive price quotations and proposals for clients. The ability to present our value proposition effectively is extremely important in this role.
- Collaborate with internal teams to ensure timely delivery and quality of products and services.
Sales Reporting:
- Maintain detailed records of sales activities, customer interactions, and sales-related opportunities in our CRM system.
- Provide regular sales reports and forecasts to the sales manager.
Requirements:
- Diploma or Degree in any discipline
- Sales experience in IT office automation or similar industry is an advantage
- Possess initiative with desire drive for excellence in a dynamic environment
- Possess a successful track record in achieving set objectives
- IT-savvy and possess own vehicle preferred
- Passionate in engaging with customers and provide excellent service
