About Us
Headquartered in the heart of Singapore's premier business district at Suntec Tower, EVEREST INFORMATION SYSTEM PTE. LTD. is a dynamic and trusted global partner specializing in the wholesale of security materials, components, and equipment. Guided by our core philosophy of quality, reliability, and continuous improvement, we provide tailored solutions to meet the diverse needs of our international clientele.
The Role
We are looking for a reliable and detail-oriented Sales Operations Specialist to act as the key bridge between our clients and internal teams. You will manage the full lifecycle of order fulfillment and maintain strong commercial relationships.
Key Responsibilities
Order Management
- Serve as the primary contact for client order requirements.
- Analyze client inventory and sales plans to confirm periodic orders.
- Coordinate shipment arrangements and drive on-time delivery performance.
Commercial Negotiation
- Participate in price communication and negotiations with clients.
- Collaborate with internal teams to formulate quotation strategies and finalize pricing.
Delivery & Issue Coordination
- Respond promptly to issues arising during the delivery process.
- Liaise with internal teams to implement effective solutions.
- Proactively follow up with clients to secure shipping schedules post-order confirmation.
Financial & Receivable Management
- Assist the finance team in facilitating timely account reconciliation with clients.
- Monitor payment progress and ensure collections are made according to agreed milestones.
Qualifications
Must-Haves:
- Work Status: Singapore Citizen or Permanent Resident (PR).
- Experience: Minimum 2 years of experience in client management, order operations, or sales support.
- Education: Bachelor's degree or higher, preferably in International Trade, Business Management, or Marketing.
- Language: Fluent in English (written and spoken) as the primary working language.
- Maturity: Proven track record of working independently and managing stakeholders professionally.
Nice-to-Haves:
- Language: Proficiency in Mandarin Chinese is a strong advantage for communicating with regional suppliers/clients.
- Industry Knowledge: Familiarity with electronic components, security systems, or the CCTV industry.
- Global Exposure: Experience handling overseas business operations.
