Sales Operations Specialist, Contract / Raffles Place
Summary
The Sales Operations Specialist is expected to support global team members and sales teams for your geographical region by gaining a deep understanding of how our sales representatives currently play their role, identify areas for improvement as well as recommend solutions, and help implement these solutions to ultimately allow our sales team to optimize results.
Additionally, the role will work with the Regional Head of Sales on revenue forecasting, sales analytics for effective decision-making on sales and marketing strategies.
Responsibilities
- Execute renewals with accuracy and efficiency according to processes
- Secure and validate new data in new contracts
- Maintain and improve data integrity of core systems.
- Work with global team to test, modify, and deploy processes to your region.
- Research, map, and communicate current processes to global team and stakeholders.
- Identify and help address non-selling activities to make the sales team more efficient.
- Collaborate with sales managers and support reporting to key stakeholders.
- Identify process improvements that will contribute to efficiencies, thereby allowing the role to focus on value-added activities.
- Work with the Regional Head of Sales to analyze sales data to identify trends, insights, and opportunities for improvement.
- Develop and maintain dashboards and reports for sales performance tracking.
- Provide sales forecasts and pipeline analysis to support strategic decision-making.
Requirements
- Minimum of 3 years of data analysis experience, preferably in the financial services industry.
- Demonstrated ability to work systematically and analytically using software, data, and metrics.
- Proficient in Microsoft Excel and CRM System, preferably Salesforce.com.
- Excellent time & task management, organizational, and analytical skills.
- A bachelor's degree is required.
- Detailed oriented with a passion for ensuring accuracy.
- Critical-thinking and willingness to proactively surface areas of improvement
