Proactively contact customers to schedule appointments, handle inquiries, communicate delays, and arrange delivery dates. Manage urgent calls, emails, and messages when sales reps are unavailable
Process orders via phone, email, or mail, ensuring correct prices, discounts, and product details. Ensure timely and accurate order delivery
Maintain up-to-date sales materials and support marketing events and campaigns. Present products and services attractively to customers
Coordinate with finance, marketing, and logistics teams to streamline processes and resolve queries
Maintain sales records, prepare reports, and provide financial information to the finance department
Support hiring, training, and performance monitoring of sales staff to meet targets
Assist in achieving team sales targets and overall productivity goals
Ensure compliance with company policies, laws, and regulations
