SALES OPERATIONS MANAGEMENT ASSISTANT

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

REQUIRMENTS

• High school or equivalent business, or related field
• Two (2) years previous experience in customer support, client services, sales, or a related field
• Demonstrated and proven sales results
• Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts may include entering and tracking merchandise, scheduling with Microsoft Office Suite or similar software
• Focused on customer service
• Excellent verbal and written communication skills
• Persuasive and goal-oriented
• In-depth understanding of company services and its position in the market
• Excellent customer care and focus ability to assess customers needs and provide correct answer, path, troubleshooting, or method for a positive customer experience
• Ability to multitask, prioritize, and manage time efficiently