Sales Operation Specialist

Responsibilities

• Assist the sales team with order processing, quotation preparation, and customer inquiries.
• Maintain and update customer databases and CRM systems.
• Coordinate with internal departments (Sales Operations, Logistics, Finance) to ensure timely delivery and accurate documentation.
• Support in preparing sales reports, forecasts, and presentations.
• Handle administrative tasks such as filing, documentation, and scheduling meetings.
• Respond to customer requests promptly and professionally.
• Assist in monitoring inventory and tracking shipments.

Requirements

• A degree or diploma in Business Administration, Sales & Marketing, or related field.
• Strong communication and interpersonal skills.
• Proficient in MS Office (Excel, Word, PowerPoint) familiarity with CRM tools is a plus.
• Detail-oriented, organized, and able to multitask in a fast-paced environment.
• Positive attitude and willingness to learn.
• Proficiency in Mandarin is preferred due to frequent communication with teams and distributors based in China and Taiwan.