We're looking for a driven and customer-focused individual to handle motorcycle sales while actively supporting marketing efforts. This role combines showroom sales, online enquiry management, and content-driven marketing to generate leads and close deals.
Key Responsibilities
1. Sales (Core Role)
- Attend to walk-in customers and provide professional product recommendations
- Handle online enquiries (Carousell, WhatsApp, Instagram, TikTok, etc.)
- Follow up and keep track of leads consistently to convert enquiries into sales
- Explain bike specifications, pricing, financing options, and add-ons
- Manage test rides and customer experience
- Close sales and achieve monthly sales targets
- Upsell accessories, servicing packages, and add-ons
2. Customer Relationship Management
- Build long-term relationships with customers (before & after sales)
- Follow up post-sale for satisfaction and retention
- Handle objections and concerns professionally
3. Marketing & Content Support
- Assist in creating content for TikTok, Instagram, and Carousell listings
- Be involved in video shoots (bike showcases, delivery videos, promos)
- Plan posting for weekly content calendar (e.g. Bike of the Week)
- Ensure all listings are updated with accurate pricing and details
- Support promotional campaigns and showroom events
4. Inventory & Operations
- Maintain showroom cleanliness and bike presentation standards
- Keep track of available stock and incoming units
- Update listings when bikes are sold/reserved
- Coordinate with workshop team for bike readiness
5. Administrative Duties
- Prepare quotations and invoices
- Assist with sales documentation and handover process
- Ensure proper recording of customer details and transactions
Requirements
- Strong interest in motorcycles & have at least Class 2A/2 license
- Sales-driven mindset with good communication skills
- Comfortable speaking on camera (for content creation)
- Familiar with social media platforms (TikTok, Instagram, Carousell)
- Prior sales experience is a plus (automotive preferred)
Working Hours:
Mon-Fri 11am-8pm
Sat 11am-6pm
Sun: Closed
Probation: 6 months.
