Sales & Marketing Executive

1. Sales Support -

. Counter Stock Order and management

- Work with each counter to verify their bi weekly orders, schedule delivery order cycles and delivery dates

- Work with Regional Logistic team for order processing and batch code validations.

- To flag out any out of stocks to GM

- Process returns and write-off of any items from counter (back to office/warehouse)

- Take note of new launch incoming shipment for all saleable and non-saleable to ensure on-counter dates are met

- To note all incoming new launch press stocks and order them to office

- Quarterly counter visit to write off counter testers

- To monitor and manage the counter inventories and process inter counter transfers when required

. Sales report and Counter operations

- Monthly Regional SKU sell through reports

- Preparing all the monthly roster templates, incentive templates for BA to complete

- Checking of monthly roster planning and oversee checking that all counters have rostered correctly

- Managing the part timer pool

- Checking the monthly over time claims, commissions, incentives to ensure accuracy of submission

- All sales related reports for monthly meetings and BA productivity analysis

. New Product Management

- Updating master price list

- Sell-in of products and new launches to retailers, including managing the retailer e-commerce uploads of visuals, product description

2. Customer Relationship Management -

. Includes managing customer database, redemption program and ordering of member gifts to counters

. Monthly tracking of redemptions and submission of redemption totals to finance

. Assist counter on member related enquiries and complaints

. Check customer care hotline and emails and forward any complaints to GM

. Monthly churning of new customer reports, customer split reports.

. Provide feedback on CRM program and propose gifts for redemption program for yearly refresh

3. Marketing Support -

. Support any store promotions with on ground execution

. Promotion code creation, bonus points creation in system for store events

. Sell in of all promo sets to retailers, supported by pack set visual and product description submissions

. In charge of all counter merchandising tools, including ordering and changing all VM collaterals, counter visuals with each new launch, and oversee any counter maintenance requirements

. Updating counter photo library with all updated store photos

. Any other Marketing support and reports required

4. Processing of Invoices -

. Issuing of Purchase Requisite and Purchase Order of invoices in SAP and MIGO of invoices in SAP

5. E-commerce Support -

. To work with GM to oversee the backend systems of our own e-commerce site

. Ensure promotion set coding and uploads are done monthly and correctly

. Check for any OOS and changing out mechanics as required

. Checking e-commerce daily sales and generating sales reports

6. Others -

. All other IS21 POS support and report generation

. Ordering of stationery for local market team

. Management of quarterly staff purchase

. All other office admin support when required

. Any other tasks as assigned by GM