Sales & Marketing Executive

Key Responsibilities

E-Commerce Sales & Management

. Manage and maintain the company's e-commerce platforms, including website, Shopee store

. Upload and update product listings, pricing, promotions, banners, and inventory information

. Monitor sales performance and implement strategies to improve online conversion and customer engagement

. Coordinate online campaigns, flash deals, and promotional activities

. Ensure all product information and visuals are accurate and up to date

B2B Sales & Business Development

. Identify and develop new B2B sales opportunities

. Build and maintain relationships with corporate clients, retailers and F&B businesses

. Prepare quotations, follow up on leads, support order processing, fulfilment and timely payment

. Maintain strong customer relationships and provide after-sales support

. Monitor stock availability and advise customers on alternatives

Social Media & Content Creation

. Manage and maintain the company's social media platforms (Instagram, Facebook, TikTok, etc.)

. Create engaging marketing content including photos, captions, promotional posts, and short-form video reels

. Plan and execute content calendars and marketing campaigns

. Assist in product launches, seasonal campaigns, and brand awareness activities

. Monitor social media performance, conversion and audience engagement

Customer Service & Communication

. Respond promptly to customer enquiries across social media, Shopee, WhatsApp, email, and website channels

. Handle customer feedback, complaints, and order-related issues professionally

. Provide product recommendations and support customers with purchasing enquiries

Administrative & Marketing Support

. Assist with sales reporting and campaign performance tracking

. Support general marketing and operational activities when required

. Coordinate with internal teams on stock availability, promotions, and fulfilment matters

Requirements

. Diploma or Degree in Marketing, Business, Communications, or related field

. Minimum 1-2 years of experience in e-commerce, sales, marketing, or related roles preferred

. Familiar with e-commerce platforms (Word press/Shopify), and social media management

. Basic photography and video editing skills for content creation and reels

. Strong communication and interpersonal skills

. Self-motivated, organised, and able to multitask in a fast-paced environment

. Proficient in basic office applications (Excel, email, CRM/ERP systems)

. Proficient in Canva, CapCut, or similar content creation tools is an advantage

. Experience in FMCG, food, or retail industry is a plus

Preferred Qualities

. Creative mindset with good understanding of social media trends

. Sales-driven and customer-oriented personality

. Comfortable appearing in or creating video content

. Able to work independently and take initiative

Interested applicants, please submit here or email your updated resume to [Confidential Information]

AVRIL CHUA SWEE HONG

CEI: R1103862

Company Reg. No. 200412473D || EA License No. 13C6614