Additional Information
Job Number26041819
Job CategorySales & Marketing
LocationThe Ritz-Carlton Millenia Singapore, Marina Bay, Singapore, Singapore, Singapore, 39799 VIEW ON MAP
ScheduleFull Time
Located RemotelyN
Position Type Non-Management
Position Summary
Under the guidance of Director of Business Travel / Assistant Director of Business Travel / Sales Manager, assist the team in Special Corporate business segment. Handle all administrative work of their respective managers.
Qualifications
Essential:
- Diploma in Hospitality or Business/Management
- Able to communicate clearly in English with guests/clients and hotel personnel confidently and accurately
- Proficient in Microsoft Office applications
Desirable:
- Previous experience in hospitality industry; preferably a luxury hotels
- Aptitude to do proactive sales
- Degree in Hospitality or Business/Management
Main Duties And Responsibilities
Essential Job Functions:
- Administrative (65%)
- Prepare proposals and contracts as directed by the respective Director of Business Travel (DOBT) / Assistant Director of Business Travel (ADOBT) and Sales Manager (SM) in the approved correspondence format
- Check availability of guestrooms, meeting space and restaurants and block the space accordingly
- Raise catering leads/ group booking forms and copy to all concerned departments
- Attend weekly Business Travel meeting, monthly sales and marketing meetings and other meetings when required
- Co-ordinate and execute special projects as and when assigned
- Co-ordinate production reports to be given to respective clients
- Complete and submit Business Travel Pricing/RFPs as given by respective DOBT / ADOBT / SM
- Prepare reports as directed by respective DOBT / ADOBT / SM
- Filing of Correspondences directed by respective DOBT / ADOBT / SM
- Maintenance of Sales & Marketing collateral and assets
- Sales (25%)
- Energizes all Ritz-Carlton Gold Standards and ensures department implementation
- Assist with qualifying new account/new business opportunities
- Handle phone inquiries or requests on Meetings/Seminars/Conferences/Catering and Room reservations
- Conduct hotel inspection in the absence of the sales managers
- Follow up with the clients as directed by respective DOBT / ADOBT / SM
- Work closely with Business Travel team to achieve Special Corporate segment goals
Secondary Job Functions:
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the Gold Standards of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.
