SALES MANAGER

Sales Manager - Job Scope

1. Sales Strategy & Planning

• Develop and implement sales strategies to achieve company revenue and growth targets

• Set sales goals, forecasts, and KPIs aligned with business objectives

• Identify new market opportunities and customer segments

2. Team Management & Leadership

• Lead, coach, and motivate the sales team to improve performance

• Recruit, train, and onboard new sales staff

• Conduct regular performance reviews and provide feedback

3. Business Development

• Build and maintain strong relationships with key clients and partners

• Negotiate contracts, pricing, and terms with customers

• Drive new customer acquisition and retain existing clients

4. Sales Operations & Reporting

• Monitor daily sales activities and pipeline management

• Prepare sales reports, forecasts, and market analysis for management

• Ensure accurate documentation of sales activities in CRM systems

5. Customer & Market Insight

• Understand customer needs and propose suitable products or solutions

• Track market trends, competitors activities, and pricing strategies

• Gather customer feedback to improve products and services

6. Cross-Functional Collaboration

• Work closely with marketing, operations, and finance teams

• Align sales campaigns with marketing initiatives

• Coordinate order fulfillment and after-sales support

7. Compliance & Process Improvement

• Ensure sales activities comply with company policies and regulations

• Continuously improve sales processes and efficiency

  Sales Manager - Requirements

  Education & Qualifications

  • Diploma or Bachelor's degree in Business Administration, Marketing, Sales, or a related field

  • Professional sales or management certifications are an advantage

  Experience

  • Minimum 3-5 years of proven sales experience, with at least 1-2 years in a supervisory or managerial role

  • Strong track record of meeting or exceeding sales targets

  • Experience in B2B/B2C sales (industry-specific experience is a plus)

  Skills & Competencies

  • Strong leadership and people-management skills

  • Excellent communication, negotiation, and presentation abilities

  • Strategic thinking with strong problem-solving skills

  • Ability to analyze sales data, forecasts, and market trends

  • Customer-focused mindset with strong relationship-building skills

  Technical Skills

  • Proficient in CRM systems and Microsoft Office (Excel, PowerPoint, Word)

  • Ability to prepare sales reports, proposals, and forecasts

  Personal Attributes

  • Results-driven and highly motivated

  • Able to work under pressure and meet deadlines

  • Independent, proactive, and well-organized

  • High level of integrity and professionalism

  Other Requirements

  • Willingness to travel if required

  • Valid driving licence (if applicable)