Description:
Reporting to the Director of Sales for Corporate, this role is responsible for driving revenue growth within the assigned portfolio by proactively identifying and developing new accounts, while strengthening relationships with existing clients. The incumbent will actively lead client acquisition efforts aligned with the Hotel's financial objectives and oversee the business development of designated local and overseas corporate accounts.
Duties and Responsibilities:
- Analyses current client base or target market for the hotel; devises new ways to expand that client base.
- Solicits Corporate FIT and Groups by conducting daily sales calls, networking activities, entertainment, correspondence and telephone calls.
- Proactively identifies and converts new accounts according to Key Performance Indicators.
- Regularly discusses with DOS on actions and pricing strategies to penetrate and secure inclusion in designated corporate RFP accounts.
- Participates in preparation of Account Stacking, Room Nights Forecasting and Sales Action Plan, as assigned by DOS.
- Submits weekly sales call plan and sales activities.
- Participates in the Sales meetings by sharing latest market trends and new business development opportunities and activities.
- Meets with DOS/Director of Commercial for quarterly performance review.
- Updates all sales call data on daily basis in Opera systems. Reviews Opera account profiles consistently to update accurate contact details and action plans.
- Collects market intelligence report for Director on assigned areas of responsibilities.
- Adheres to all policies, rate guidelines and procedures implemented by Director of Commercial.
- Work closely with Sales Support Executive to ensure effective administrative system.
- Ensures all communication worksheets for VIPs, and Groups are in order, and looked after.
- Plans, executes and follow-up on sales trips as approved.
- Attends tradeshows, travel functions, major business functions or as required/directed by the Director of Commercial.
- Performs any other duties as assigned by the management.
Requirements:
- Diploma or Degree in Business Administration, Marketing, Hotel Management, or a related field, with at least 3 years of relevant experience in a similar capacity.
- Proven track record of achieving revenue targets in a 5-star hotel environment, with experience handling corporate room sales and airline crew accounts.
- Demonstrated ability to develop and execute tactical and strategic sales plans.
- Results-driven with strong commercial acumen.
- Proficient in Microsoft Office and hotel management systems.
- Self-motivated and driven, with excellent interpersonal, written, and verbal communication skills.
- Strong team player with the ability to perform under pressure and meet tight deadlines.
- Ability to build, manage, and grow relationships with corporate clients.
- Good knowledge of the local hospitality market and competitive landscape.
What We Offer
- A vibrant and inclusive work environment within Singapore's first Garden-in-a-Hotel.
- Opportunities for career growth and development within Pan Pacific Hotels Group.
- Employee wellness and sustainability-focused initiatives.
- Staff discount when dining at any F&B outlets within Pan Pacific Hotels Group.
- Staff discount when staying at any Pan Pacific Hotels Group properties worldwide
