Sales Manager

Who are Inchcape

At Inchcape, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean.

Inchcape combines its worldwide infrastructure with local expertise through our global network of over 250 proprietary offices across 70 countries and a team of more than 3,000 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container and bulk commodity sectors as well as naval, government and intergovernmental organizations.

We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

Contract type: Permanent

Location: Singapore

Duties and Responsibilities

Working in a matrix structure and as a member of the APAC Sales Team, the Sales Manager is responsible for supporting the APAC leadership in growing revenue and ensuring we are paid for the work we do on our customers behalf.

The role involves engaging with the Scandinavian market.

• Proven sales experience with international exposure
• Strong understanding of Scandinavian business culture
• Fluency in English; proficiency in a Scandinavian language is a significant advantage

Build an understanding of our customers by: -

• Leveraging industry insights to ensure focus on the customer and how we add value to their business.
• Ensuring 40 customer visits every month / minimum of 480 visit reports per annum.
• Ensuring customers are made aware of Inchcape's Products and Services.

Create meaningful connections with customers by: -

• Ensure alignment between Customers and Inchcape through discipline, transparency, and support across Inchcape's organization.
• Growing pipeline two times of sales target
• Achieving a win rate of at least 25%
• Ensure every customer is retained by selling on (yearly) average more than 1 product to owned customers.

Ensure Inchcape gets paid fairly and timely by: -

• Negotiating terms and conditions with customers which support the development of profitable business that achieves or exceeds Inchcape's contracting principles.
• Leveraging Commercial Policies and Processes on pricing, bids and tenders, contract negotiations, etc, to guarantee compliant execution.
• Communicate pricing initiatives with customers and ensure Inchcape is at the forefront of providing value to customers.
• Support the Inchcape Accounts Receivable to collect fees on time, or as escalated for overdue payments.

Required Knowledge :

• Extensive in APAC
• Port Agency and Marine Services global.
• Commercial activities and [sector/region] customer

Required Skills :

• Customer relationship management.
• Negotiation
• Presenting
• Analytical
• Prioritization
• Delegation.

Required Experience :

• Sales Business Planning short to long term.
• Pipeline creation and execution.
• Contract formation and negotiation.
• Customer engagement and management.
• Working in complex multi-cultural organisations

Why Inchcape Shipping Services

We believe in building a diverse and high-performing workforce that works together to provide our customers with the exceptional service they deserve. To reach the highest standards, we depend on our people, their welfare, training and expertise. We realize the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:

Global Perspective - we connect the world and see the bigger picture.

The Power of People - we rely on the strength of local agent knowledge and relationships.

Progress - we adopt new thinking and push for positive change in our industry.

In return, we will offer you:

A diverse range of benefits, depending on your geographical location. Globally, as a minimum, you will receive:

• Holiday
• Competitive salary
• Employee Assistance Programme
• Career development and progression opportunities
• Values Award celebration events

Plus, much more!

If you think that you have the right skills, knowledge and attitude to join our team, then we invite you to apply by simply clicking at the top of this advert!

#ISSthebiggerpicture

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.

Inchcape is an Equal Employment Opportunity Employer and equality, diversity and inclusion are at the centre of everything we do. We recognise that our customers, colleagues, contractors and other partners are central to our success and that we work in a diverse society. We acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity.