Job Summary: Supports the Manager in driving sales, ensuring excellent customer service, and managing daily operations. This role involves overseeing the sales team, assisting in developing strategies to meet sales goals and providing guidance and support to enhance team performance.
Key Responsibilities:
- Assist the Manager in developing and implementing sales strategies to meet or exceed targets.
- Monitor sales performance and provide regular reports on sales activities and goals.
- Ensure the sales team is providing exceptional customer service and addressing customer inquiries promptly.
- Resolve customer complaints or issues in a timely and professional manner.
- Handle administrative tasks, including preparing sales reports, customer orders, and processing returns.
- Perform any other tasks as required by the Manager or company leadership to ensure smooth operations
Qualifications:
- Proven experience in a supervisory or assistant manager position.
- Strong communication, leadership, and organizational skills.
- Customer-focused with excellent problem-solving and negotiation skills.
- Knowledge of sales techniques and strategies to drive business growth.
