Increase corporate client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the hotels
Identify new markets segments and business opportunities, and pro-actively gather market and customer information
Review own sales performance and negotiate terms and agreements, and work towards closing sales.
Utilise various forms of communication such as email, phone or online social media to develop relationships with clients.
Develop relationship with guests/customers and ensure quality service delivered in accordance to company's standards.
Prepare weekly sales report and assist in annual sales budget for management approval.
Co-ordinate with internal customers in meeting external customers requirements.
Follow-up with clients on proposal, contracts, reservation, payment, etc.
Skills Requirements
Proficient in prospecting, negotiation and managing customers relationship
Demonstrate initiative and enterprising behaviours, results oriented and self-motivated
Display critical thinking and analytical skills
Excellent interpersonal and communication skills, both written and spoken
Able to provide excellent service with prompt follow up actions
IT savvy preferably with OPERA system knowledge
Note:
Senior Sales Manager will be accredited for candidates with more than 5 years of hotel sales experiences.
