Sales Manager (Hospitality/MICE/Venue) LT2

Job Description

Business Development

• Identify and develop new MICE and events business opportunities through prospecting, networking, referrals and other sales channels.

• Generate new leads and build a strong sales pipeline across corporate, association and event-related sectors.

• Represent the organisation at relevant local and international trade shows, networking sessions and industry events.

• Identify new market segments and business opportunities to support revenue growth.

• Work towards assigned sales and revenue targets.

Account Management

• Develop and maintain long-term relationships with corporate clients, Professional Conference Organisers (PCOs), event agencies, brand agencies and other business partners.

• Manage existing accounts and identify opportunities for repeat and additional business.

• Understand clients event requirements and recommend suitable venue and event solutions.

• Maintain regular engagement with key accounts throughout the sales and event planning process.

Proposal & Contract Management

• Prepare customised proposals, quotations and presentations based on clients event requirements.

• Conduct site inspections and present suitable venue options and event configurations to prospective clients.

• Negotiate commercial terms, pricing and contracts while maintaining profitability and client satisfaction.

• Follow up closely on proposals and sales opportunities through to confirmation.

Event Coordination

• Work closely with internal operations and event teams to ensure confirmed requirements are communicated accurately.

• Facilitate a smooth handover from the sales stage to event planning and execution.

• Coordinate with clients and internal stakeholders to address changes or additional requirements before the event.

• Support a high standard of service delivery throughout the client journey.

Market Intelligence & Reporting

• Monitor MICE, hospitality and events industry trends, market developments and competitor activities.

• Maintain accurate and updated records of leads, opportunities, client interactions and sales activities.

• Provide regular updates on sales pipeline, account activities and business opportunities.

• Gather market and client feedback to support continuous improvement of the organisation's offerings.

Job Requirements

• Diploma or Degree in Business, Marketing, Hospitality Management, Events Management or a related discipline.

• At least 3 years of relevant sales, business development or account management experience within the MICE, events, venue, hospitality or related sectors.

• Experience managing corporate clients, event organisers, PCOs or agencies would be advantageous.

• Strong business development, negotiation and closing skills.

• Good interpersonal, presentation and communication skills.

• Able to develop customised solutions based on different client and event requirements.

• Comfortable working independently and managing multiple sales opportunities concurrently.

• Proficient in Microsoft Office applications.

• Strong interest in the MICE and events industry.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

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