Key Responsibilities
- Team Leadership: Hiring, training, coaching, and motivating sales representatives to meet or exceed quotas.
- Strategic Planning: Creating and implementing sales plans, setting targets, and analyzing market trends.
- Performance Tracking: Using CRM tools to monitor KPIs, forecast sales, and prepare reports for senior management.
- Relationship Management: Building and maintaining strong, long-lasting client relationships and resolving customer issues.
- Sales Process Management: Overseeing the entire sales cycle, including prospecting, negotiating, and closing deals.
- Collaboration: Working with marketing and product teams to refine messaging and improve product offerings. https://www.myskillsfuture.gov.sg/content/student/en/preu/world-of-work/occupation/occupation-detail.Sales%20Manager-75246.html#::text=A%20sales%20manager%20manages%20an%20organization's%20sales,Commute%20frequently%20to%20maintain%20rapport%20with%20clientsMyskillsfuture.gov.sg +5
Required Skills and Qualifications
- Experience: Proven experience as a sales representative or manager, typically with a bachelor's degree in business or related field.
- Leadership: Strong ability to inspire and lead teams to reach goals.
- Communication: Excellent negotiation, interpersonal, and communication skills.
- Analytical Skills: Proficiency in CRM software and data analysis to measure performance.
- Result-Oriented: Ability to work under pressure and consistently hit targets. https://employmenthero.com/nz/resources/sales-manager-job-description/#::text=Build%20deep%2C%20long%2Dlasting%20client,CRM%20tools%20and%20actionable%20metrics.Employment Hero +4
Common Performance Metrics (KPIs)
- Sales volume/revenue
- Customer acquisition rate
- Customer retention/loyalty
- Conversion rates
